Return and Refund Policy
Last updated: April 29, 2020

Thank you for shopping at Tiffin Metal Products Co.™ operated by Tiffin Metal Products Co.™. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Return and Refund Policy:

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tiffin Metal Products Co.™, 450 Wall St., Tiffin, OH 44883.
Service refers to the Website.
Website refers to Tiffin Metal Products Co.™, accessible from https://www.tiffinmetal.com
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.

Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods were not used or damaged
• The Goods must have the receipt or proof of purchase

The following Goods cannot be returned:

• The supply of Goods made to Your specifications.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

450 Wall St. Tiffin, OH 44883 USA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@tiffinmetal.com
• By phone number: 800-537-0983
• By mail: 450 Wall St., Tiffin, OH 44883